Playbook

Your practice is only as well as you are.

Running the business without running yourself down.

The lessons

Put yourself on the schedule first.

Block your own time before patients fill the calendar: admin time, a real lunch, and an end to the day. If it isn’t on the schedule, it won’t happen.

Take a weekly CEO hour.

One protected hour a week to look at the business instead of working in it. Review your week, check the numbers you track, and make the one decision you’ve been putting off.

Delegate the first thing that drains you.

Make a list of what you do every week. Hand off the first task that someone else could do well enough. Owners who wait for perfect help wait forever.

Set boundaries your team can repeat.

When you answer messages at 10 PM, you teach everyone that’s normal. Decide your hours, tell your team, and let your systems hold the line.

Don’t carry it alone.

Most owners say the hardest part isn’t the work, it’s having no one who understands it. Find peers. That’s what this room is for.

Everything shared here is one owner’s experience. Check with your own attorney, accountant and medical director before acting on it.

All playbooks · Next playbook: Before you open

Bring this to the room.

Talk it through with owners who have been there. Next Pressure Point: Wed, Nov 18 · 7:00 PM ET (4:00 PM PT).